For a record fourth time, ABF Freight System, Inc.(R), has been recognized by the American Trucking Associations (ATA) as the benchmark for claims/loss prevention. The ATA presented ABF with the Excellence in Claims/Loss Prevention Award in Long Beach, Calif., during the 2008 Freight Claims and Loss Prevention Annual Conference April 27-29, 2008.
"Increasingly, our customers appreciate the importance of selecting a carrier that provides superior cargo care. Loss and damage issues are a critical part of the overall supply chain costs, especially when improper carrier handling increases a shipper's administrative costs or even affects the shipper's relationship with its own customer. ABF has a well-deserved reputation for adding value, and that is demonstrated clearly by the best-in- class cargo care delivered by the ABF team. Our long-established Quality Process is deeply engrained in the ABF culture and provides the engine for continuous improvement," said ABF President and Chief Executive Officer Bob Davidson. "ABF's industry-leading cargo-care record, acknowledged again by the trucking industry, gives ABF customers a significant supply chain advantage in the marketplace."
ABF also earned the Excellence in Claims/Loss Prevention Award in 2005, 2002 and 2001. This year, for the first time, the ATA recognized both a truckload (TL) and a less-than-truckload (LTL) carrier with awards. ABF won the LTL division.
"The Excellence in Claims/Loss Prevention is the only national award of its kind in the trucking industry," said Susan Chandler, executive director of the ATA Safety and Loss Prevention Management Council. "This prestigious award pays homage to the two companies that set the bar for claims management, loss prevention and damage control and that have mastered the art of inspection and investigation; perfected claims filing and process; and eliminated, minimized and recovered loss above and beyond all others."