YRC returns president title to CEO

YRC Worldwide Inc. has made changes among top leadership of the company, returning the title of president to company Chairman and CEO Bill Zollars and appointing a top executive to focus on customer care.

Former COO and President Tim Wicks resigned April 12 to take a job with his former employer, United Healthcare. Zollars had given him the president title in October.

The company appointed Michael Naatz as president of YRC’s customer care division and chief customer officer, YRC said in a Wednesday filing with the Securities and Exchange Commission. Naatz will head up the company’s sales and sales support functions, the filing said.

He previously was YRC’s chief information and service officer and an executive vice president. His responsibilities included overseeing YRC’s customer care, revenue management, cargo claims administration, freight bill entry and technology teams.

Naatz joined YRC in May 2005, when the company bought USF Corp. He had been chief information officer and senior vice president at USF.

The Overland Park, Kan.-based trucking giant has been pursuing a turnaround following the effects of a drawn-out freight recession. Last year, YRC had revenue of $5.3 billion, down 41 percent from the prior year.