With its finances under control again, YRC Worldwide Inc. has returned to “Freight 101” to win back customers, CEO James Welch said Friday.Welch, who this week completed 100 days on the job, outlined several changes the Overland Park-based trucking company embraced to repair the poor service and inefficient operations he found upon returning to the company. Welch had been head of the company’s national freight operation when he left in 2007.
“We kind of lost our focus on Freight 101,” Welch said during a conference call with analysts after the trucker reported a $120 million loss in the third quarter, or nearly twice as much as it had a year earlier. Full Story....
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