Saturday, December 17, 2016
BNSF Logistics Honors Holland with 2015 Regional LTL Carrier of the Year Award
Carrier Partner of the Year winners are selected based on service quality, performance, loss and damage events, customer service, claims resolution and overall commitment to partnership.
“We are honored to receive this award from our partners at BNSF,” said Scott Ware, Holland President. “Customer satisfaction is the best measure of success in any industry, and this award serves as affirmation that Holland is doing business the right way.
“Our combination of unmatched performance and uncompromising customer service creates a shipping experience that is second to none. And all of this is made possible by the hard work and dedication of our Holland professionals. It is their commitment to excellence that allows Holland to continuously deliver the very best in on-time, next-day LTL shipping. We would like to thank BNSF for this honor, and we look forward to many more years of award-winning service to come.”
“I am excited to announce Holland as our 2015 Supplier Excellence Award recipient,” said Ray Greer, president of BNSF Logistics, LLC. “BNSF Logistics continually strives to provide the highest level of customer service to our clientele, and we couldn’t reach the level of satisfaction we have without companies such as Holland to help meet and exceed the expectations of our customers.”
Greer further stated, “Holland was the clear choice for ‘best of the best’ in Regional LTL service because of the dedication to service and delivering at the highest level of performance, allowing BNSF Logistics to be the most reliable 3PL company. Thank you for your service and for helping BNSF achieve its mission to ‘provide a superior customer experience by delivering innovative, flexible and value-driven solutions.’”
We extend our sincere thanks to BNSF. We were honored to demonstrate excellence by complying with service requirements of BNSF Logistics’ customers, proactively communicating with operations personnel when concerns occurred, and providing BNSF Logistics the high level of customer service they are known for.